Yes. a moving company must offer their customers a neutral dispute settlement program as a means of settling disputes that may arise concerning Loss, damage, or overcharges Resulting from the transportation of your property.

Arbitration is an alternative to courtroom litigation and may be a method to resolve disputes faster, less expensive, and more efficiently than traditional courtroom litigation. Arbitration is typically not free. You and the moving company may be required to split the cost for the arbitration services 50/50.

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Moving Claims is not an insurance company and the employees of Moving Claims are not acting as your insurance adjusters. Moving Claims does not practice Insurance laws and does not give legal advice. This site is not intended to create an insurance claim, and by using the Moving Claims websites, no insurance claim will be created with Moving Claims. Instead, you are filing a Household Goods claim with the carrier who moved you via Moving Claims Websites. Moving Claims websites information as well as any advises of its employees is not a substitute for the advice of an attorney. The information contained on this website is designed for informational purposes only. Nothing on this website is designed or intended to constitute legal advice. Federal, state, and local laws and regulations governing the moving industry change frequently and may be interpreted differently by different people. If you need specific legal advice you should consult a lawyer directly or a representative from the US DOT.