In most cases specific delivery dates are NOT GUARANTEED. Delivery windows could be up to 10, 15 or even 30 days or longer. Customers must have a clear understanding and written confirmation of the pick-up and delivery windows before hiring a moving company.

If you need your property by certain date, then you MUST receive written confirmation of the delivery dates or window from the moving company before you hire them. DO NOT ACCEPT A VERBAL PROMISES OF DELIVERY DATES. You must receive confirmation of delivery dates in writing.

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Moving Claims is not an insurance company and the employees of Moving Claims are not acting as your insurance adjusters. Moving Claims does not practice Insurance laws and does not give legal advice. This site is not intended to create an insurance claim, and by using the Moving Claims websites, no insurance claim will be created with Moving Claims. Instead, you are filing a Household Goods claim with the carrier who moved you via Moving Claims Websites. Moving Claims websites information as well as any advises of its employees is not a substitute for the advice of an attorney. The information contained on this website is designed for informational purposes only. Nothing on this website is designed or intended to constitute legal advice. Federal, state, and local laws and regulations governing the moving industry change frequently and may be interpreted differently by different people. If you need specific legal advice you should consult a lawyer directly or a representative from the US DOT.