After the bill of lading (contract) has been signed and the services have begun neither the customer nor the moving company can cancel the contract without the consent of the other. For example, after the pickup when you are waiting for your property to be delivered, the moving company can’t call and tell you that they have decided not to complete the move. Even if they offer to give you your money back, the moving company can’t simply cancel the move after services have begun. Similarly, a customer may not cancel the services for the moving company after the move has begun.

No one knew what the alarm signaled when it sounded that afternoon, but, with the exception of those few unlucky enough to have been so engrossed in their work as to not notice it, everyone made it out of the building alive.

Canceling the move after services have begun would be a breach of contract and actionable in a court of law. In reality… People cancel movers all the time. Many times, and for many reasons customers and moving companies need to cancel the moving services. In such cases, the move can only be canceled if the customer and the moving company both agree on when to cancel, how to cancel and what payment is owed for services already performed. Cancellation after pickup can only occur if both parties agree.

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Moving Claims is not an insurance company and the employees of Moving Claims are not acting as your insurance adjusters. Moving Claims does not practice Insurance laws and does not give legal advice. This site is not intended to create an insurance claim, and by using the Moving Claims websites, no insurance claim will be created with Moving Claims. Instead, you are filing a Household Goods claim with the carrier who moved you via Moving Claims Websites. Moving Claims websites information as well as any advises of its employees is not a substitute for the advice of an attorney. The information contained on this website is designed for informational purposes only. Nothing on this website is designed or intended to constitute legal advice. Federal, state, and local laws and regulations governing the moving industry change frequently and may be interpreted differently by different people. If you need specific legal advice you should consult a lawyer directly or a representative from the US DOT.