Yes. An estimate is not a bid or a contract and may be canceled anytime before the move begins. Either the customer or the moving company may cancel the estimate before services begin and before the bill of lading (Contract) is signed.

For example, if on the day of the move the moving company increases the estimated price to an amount the customer does not agree with, the customer may cancel the services. Once services begin and the bill of lading is signed neither the moving company nor the customer can cancel the move.

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Moving Claims is not an insurance company and the employees of Moving Claims are not acting as your insurance adjusters. Moving Claims does not practice Insurance laws and does not give legal advice. This site is not intended to create an insurance claim, and by using the Moving Claims websites, no insurance claim will be created with Moving Claims. Instead, you are filing a Household Goods claim with the carrier who moved you via Moving Claims Websites. Moving Claims websites information as well as any advises of its employees is not a substitute for the advice of an attorney. The information contained on this website is designed for informational purposes only. Nothing on this website is designed or intended to constitute legal advice. Federal, state, and local laws and regulations governing the moving industry change frequently and may be interpreted differently by different people. If you need specific legal advice you should consult a lawyer directly or a representative from the US DOT.