Federal law governing interstate shipments of household goods under 49 CFR § 375.211 provides that an interstate moving company must have a program in place to provide shippers with an arbitration alternative to litigation. Arbitration must be available for all claims involving property loss, property damage, and disputes over charges for services. Moving companies must provide written notice of arbitration to shippers. A moving company must provide each potential consumer shipper with a written summary of the arbitration program prior to the order for service being issued.

The following terms and conditions constitute a legal Agreement between your organization and You must Completely agree to these terms and conditions before using the Certification Program.

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Moving Claims is not an insurance company and the employees of Moving Claims are not acting as your insurance adjusters. Moving Claims does not practice Insurance laws and does not give legal advice. This site is not intended to create an insurance claim, and by using the Moving Claims websites, no insurance claim will be created with Moving Claims. Instead, you are filing a Household Goods claim with the carrier who moved you via Moving Claims Websites. Moving Claims websites information as well as any advises of its employees is not a substitute for the advice of an attorney. The information contained on this website is designed for informational purposes only. Nothing on this website is designed or intended to constitute legal advice. Federal, state, and local laws and regulations governing the moving industry change frequently and may be interpreted differently by different people. If you need specific legal advice you should consult a lawyer directly or a representative from the US DOT.