No!!! Tariff rates/prices for line haul and accessorial services must NOT be randomly or individually discounted.
Moving companies may not charge or receive different rates/prices for services other than the rates/prices specified in the tariff.
This includes not offering or returning a discount or part of the rate to a customer. (see 49 USC § 13702(a)(2)).
Amendments or changes to tariff rates/prices, properly documented, may be used to change the rates/prices for services; this is the only form of "discounting" that may be permissible. Under this method careful record keeping must be used to follow the law.
What are the penalties for tariff violations?
Penalties for violating tariff provisions by either overcharging or undercharging are both civil and criminal.
Any person who charges rates over or under the tariff rate shall be liable for a civil penalty of up to $100,000.00 for each individual violation. (see 49 USC § 14903(a)).
Any person who charges a rate/price over or under the tariff rate/price may be subject to criminal charges and penalties.
Criminal penalties for tariff violations include financial fine and/or a sentence to prison for up to two (2) years for each individual violation. (see 49 USC § 14903(b)).
Moving Claims is not an insurance company and the employees of Moving Claims are not acting as your insurance adjusters. Moving Claims does not practice Insurance laws and does not give legal advice. This site is not intended to create an insurance claim, and by using the Moving Claims websites, no insurance claim will be created with Moving Claims. Instead, you are filing a Household Goods claim with the carrier who moved you via Moving Claims Websites. Moving Claims websites information as well as any advises of its employees is not a substitute for the advice of an attorney. The information contained on this website is designed for informational purposes only. Nothing on this website is designed or intended to constitute legal advice. Federal, state, and local laws and regulations governing the moving industry change frequently and may be interpreted differently by different people. If you need specific legal advice you should consult a lawyer directly or a representative from the US DOT.
