It is our intention that you can make the best of the dispute process should you choose to file one. The Dispute process is a ONE-TIME OPPORTUNITY to re-file missing information to better support your claim.

If you are not satisfied with the settlement offer made by your carrier, you must submit your ONLINE DISPUTE LETTER REQUEST along with any supporting documents to re-evaluate your case with hope for a better resolution.

Remember that your claim has already been reviewed once and a settlement letter was issued based on the information you provided. Please read your settlement letter carefully as it will allow you to better understand the reasons for the determination and if any information was missing.

NOTE: All disputes are being reviewed by MovingClaims.net senior controllers. No third review of a claim is allowed.

STAGE 6 – SUBMIT YOUR CLAIM DISPUTE ONLINE

CLAIMANT (CUSTOMER) NAME ON CONTRACT:(Required)

First Last

CLAIMANT (CUSTOMER) CURRENT ADDRESS:(Required)

Street Address Unit/Apt Number (Optional) City State ZIP Code

CLAIMANT (CUSTOMER) TELEPHONE NUMBER:(Required)

CLAIMANT (CUSTOMER) EMAIL ADDRESS:(Required)

Enter Email Confirm Email

MOVING COMPANY NAME ON PICKUP:(Required)

MOVING COMPANY NAME ON DELIVERY:(Required)

CLAIMANT (CUSTOMER) MOVED FROM STATE:(Required)

State

CLAIMANT (CUSTOMER) MOVED TO STATE:(Required)

State

DATE OF PICK UP:(Required)

MM slash DD slash YYYY

DATE OF DELIVERY:(Required)

MM slash DD slash YYYY

SHIPMENT UNPACKED BY WHOM:(Required)

CLAIMANT

MOVERS

OTHER

DATE SHIPMENT UNPACKED (ON OR ABOUT):(Required)

MM slash DD slash YYYY

CLAIMANT (CUSTOMER) CLAIMS ARE FOR:(Required)

LOSS

DAMAGE

OVERCHARGE

DELIVERY DELAY

GENERAL COMPLAINT

VALUATION AND/OR 3RD PARTY INSURANCE COVERAGE:(Required)

We must have the following information in order to Evaluate your claim and make a settlement recommendation. You can find this information on written on either your “Bill of Lading” or “Valuation Selection” form provided by the Moving Company. Your claim will be evaluated based upon the valuation coverage option you selected and the written descriptions of the condition of your property at delivery as noted on the inventory logs.

HAVE YOU FILED A CLAIM FOR ANY OF THE ITEMS or ISSUES IN THIS CLAIM FORM WITH ANY OTHER CARRIER OR ORGANIZATION?(Required)

YES WE DID

NO WE DIDN'T

WAS A WRITTEN NOTATION FOR LOSS OR DAMAGE EVER MADE BY YOU ON ANY OF THE MOVING COMPANY PAPERWORK AT THE TIME OF DELIVERY?(Required)

YES WE DID

NO WE DIDN'T

REVISED STANDARD PROOF OF LOSS & DAMAGE CLAIMS UNDER UNIFORM HOUSEHOLD GOODS BILL OF LADING:(Required)

Inventory Item Number?

Item Name?

Description of Damage or Loss?

Item Packed By?

Estimated Weight of Item?

Original Purchase Cost?

Amount Claimed Now?

In this section please indicate the following information for each item: 1. Inventory item number 2. Item Name 3. Description of damage or loss 4. Item packed by 5. Weight of item 6. Original purchase cost 7. Amount claimed now.

ADDITIONAL INFORMATION:(Required)

In this section, please advise of any additional information you think might be helpful to us in reviewing your claim, including how damage / loss occurred, unusual circumstances, etc. if the information pertains to a specific item, please make sure to indicate the item number and inventory number next to your comment.

COPIES OF ALL MOVING DOCUMENTS – FRONT AND BACK INCLUDING:

We must receive copies of the bill of lading (contract). Inventory lists (both pickup and final delivery copies). Order for service. Be sure to include copies of any moving documents on which written notations of damages/loss were made by you at the time of delivery (highlight such notations). we cannot process/review any information submitted in ZIP FILES or CLOUD BASE FILES. NOTE: YOU MUST MERGE ALL YOUR FORMS INTO ONE ATTACHMENT (UP TO 10MB PER ATTACHMENT).

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB.

PHOTOS OF EACH DAMAGE ITEM (RECOMMENDED):

Photo must show the entire item and the specific damage claimed. For boxed items claimant, provide a photo of the item and the box. All photos must be in color. Be sure to mark each photo with your name and the name of the item pictured. In the event photos are not labeled, they will not be considered. Do not submit more than 2 photos per damaged item – Again, the photo must show the entire item and the specific damage claimed. we cannot process/review any information submitted in ZIP FILES or CLOUD BASE FILES. NOTE: YOU MUST MERGE ALL YOUR FORMS INTO ONE ATTACHMENT (UP TO 10MB PER ATTACHMENT).

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB.

PURCHASE RECEIPT FOR EACH MISSING / DAMAGED ITEM (OPTIONAL):

The receipt must indicate the date of purchase, purchase amount as well as store name, phone number, and address. If a receipt is not available for a particular item, indicate that and provide the purchase information instead. we cannot process/review any information submitted in ZIP FILES or CLOUD BASE FILES. NOTE: YOU MUST MERGE ALL YOUR FORMS INTO ONE ATTACHMENT (UP TO 10MB PER ATTACHMENT).

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB.

REPAIR ESTIMATES FOR ALL DAMAGE ITEMS CLAIMED (OPTIONAL):

For furniture damage, provide one estimate per item. For premises damage and/or autos/motorcycle, provide two estimates per item. we cannot process/review any information submitted in ZIP FILES or CLOUD BASE FILES. NOTE: YOU MUST MERGE ALL YOUR FORMS INTO ONE ATTACHMENT (UP TO 10MB PER ATTACHMENT).

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB.

CUSTOMER ACKNOWLEDGEMENT: You must retain all damaged items, parts & packaging, and no repairs are to be done until claim is settled. You may not dispose of or move the items claimed from their original delivery location until claim is settled. Carrier reserves the right to salvage items cashed out at maximum coverage rate. We reserve the right to request further information and/or documentation if / as needed. Written claims must be received by us within 90 days from date of delivery or within the statute of limitations prescribed on the Bill of Lading (Contract), whichever is sooner. The filing of false or improper claim and/or tampering with documents (Receipt, moving paperwork, etc.) constitutes fraud and is punishable by fine and/or imprisonment. Any claim found to contain false or improper information will be automatically denied in its entirety. This office reports all fraudulent claims to the appropriate authorities. The undersigned, signer of the foregoing statement, hereby makes a solemn oath to the truth of the statements contained herein and all exhibits attached hereto.(Required)

I hereby makes a solemn oath to the truth of the statements contained herein and all exhibits attached hereto.

MOVING CLAIMS TERMS AND CONDITIONS - By signing the TERMS AND CONDITIONS I hereby fully understand and agree that MOVING CLAIMS provides administrative support for the Moving Company. MOVING CLAIMS function is to provide administrative services to the Moving Company which includes documenting compliance with 49 CFR § 370 et al. MOVING CLAIMS will collect the claim information, forms, documents, and provide them to the Moving Company along with a recommendation for settlement of the claim based on the valuation coverage option selected by me (The consumer / shipper). MOVING CLAIMS does not provide legal advice or legal representation. MOVING CLAIMS is not an insurance company and the employees of MOVING CLAIMS are not acting as insurance adjusters. MOVING CLAIMS does not practice insurance law and does not provide legal advice. MOVING CLAIMS website is not intended to create an insurance claim, and by using this site no insurance claim will be created with MOVING CLAIMS, Instead, customers are filing household goods claims against the Moving Company who moved them. The information on MOVING CLAIMS site and / or any information provided by MOVING CLAIMS and provided by employees is not legal advice and are not guaranteed to be correct, complete, or up to date. I understand that MOVING CLAIMS is not responsible or liable for the acts, omissions, liability, negligence of the Moving Company. I hereby understand that MOVING CLAIMS cannot be held liable for any or all of the Moving Company’s responsibilities or obligations, written or verbal agreement such as but not limited to: Moving Company performance, charges, payments, compliance with US DOT regulations, tariff, policies, claims, any or all other services performed or promised by the Moving Company.(Required)

By signing the TERMS AND CONDITIONS I understand and agree that MOVING CLAIMS responsibility is ONLY to collect, review, and compare my claims/complaints with the valuation coverage selected at the time of my move to be documented and forwarded to the Moving Company.

MOVING CLAIMS TERMS AND CONDITIONS:(Required)

By signing the TERMS AND CONDITIONS I understand that MOVING CLAIMS is not my representative, not an insurance company, and I am not a party to any contract for services with MOVING CLAIMS.

MOVING CLAIMS TERMS AND CONDITIONS:(Required)

By signing the TERMS AND CONDITIONS) I understand that MOVING CLAIMS may make a recommendation for claim resolution to the Moving Company. Additionally, the Moving Company is NOT bound nor obliged to agree with MOVING CLAIMS recommendation and may either accept, deny, or alter the recommended offer based on their own internal review.

MOVING CLAIMS TERMS AND CONDITIONS:(Required)

By signing the TERMS AND CONDITIONS) I understand that MOVING CLAIMS may decide to withdraw from the handling of my claim at its own discretion and without an advanced notice.

MOVING CLAIMS TERMS AND CONDITIONS:(Required)

I hereby release and forever discharge MOVING CLAIMS and its employees, owners, or representatives, from any and all claims, complaints, lawsuits, class actions, of whatsoever nature, relating directly or indirectly to my relocation, my claim handling, property damage, missing items, or the acts or omission of the Moving Company.

ALL STATEMENTS MADE IN THIS STATEMENT OF CLAIM & ANY ATTACHED DOCUMENTS ARE TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE & BELIEF AND CONSTITUTES MY COMPLETE AND ENTIRE CLAIM. NO MATERIAL INFORMATION HAS BEEN WITHHELD. ANY PERSON WHO KNOWINGLY & WITH INTENT TO DEFRAUD ANY INSURANCE COMPANY OR OTHER PERSON, FILES A STATEMENT OF CLAIM CONTAINING ANY MATERIAL FALSE OR MISLEADING INFORMATION, OR CONCEALS FOR THE PURPOSE OF MISLEADING INFORMATION CONCERNING ANY FACT MATERIAL THERETO IS COMMITTING A CRIME UNDER FRAUDULENT INSURANCE ACT:(Required)

I FULLY ACCEPT THE TERMS AND CONDITIONS ABOVE PRESENTED BY MOVING CLAIMS.

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Moving Claims is not an insurance company and the employees of Moving Claims are not acting as your insurance adjusters. Moving Claims does not practice Insurance laws and does not give legal advice. This site is not intended to create an insurance claim, and by using the Moving Claims websites, no insurance claim will be created with Moving Claims. Instead, you are filing a Household Goods claim with the carrier who moved you via Moving Claims Websites. Moving Claims websites information as well as any advises of its employees is not a substitute for the advice of an attorney. The information contained on this website is designed for informational purposes only. Nothing on this website is designed or intended to constitute legal advice. Federal, state, and local laws and regulations governing the moving industry change frequently and may be interpreted differently by different people. If you need specific legal advice you should consult a lawyer directly or a representative from the US DOT.