After verifying your claim information with your service provider (Moving Company), we have confirmed its validity, allowing us to proceed with the claim process!
To ensure a smooth and fair resolution to your claims, please carefully read and follow the instructions and requirements outlined in the ONLINE CLAIM PROCEDURES PACKAGE. This comprehensive online package will provide you with all the essential tools necessary to substantiate your case against the moving company.
Please ensure that you thoroughly inspect your household goods and verify that all damaged or missing items are included before submitting your claim information.
Once we receive your completed CPP, a dedicated Claim Specialist will initiate the process of validating your claims or complaints and working towards a resolution. The Claim Specialist will thoroughly review all the submitted information and reach out to all relevant parties involved.
Note: If your submitted Claim Procedures Package does not meet the requirements or is missing any supportive documentation, we will promptly notify you via email, detailing the specific documents still needed.
STAGE 2 – THE CLAIM PROCEDURES PACKAGE (CPP)
Moving Claims is not an insurance company and the employees of Moving Claims are not acting as your insurance adjusters. Moving Claims does not practice Insurance laws and does not give legal advice. This site is not intended to create an insurance claim, and by using the Moving Claims websites, no insurance claim will be created with Moving Claims. Instead, you are filing a Household Goods claim with the carrier who moved you via Moving Claims Websites. Moving Claims websites information as well as any advises of its employees is not a substitute for the advice of an attorney. The information contained on this website is designed for informational purposes only. Nothing on this website is designed or intended to constitute legal advice. Federal, state, and local laws and regulations governing the moving industry change frequently and may be interpreted differently by different people. If you need specific legal advice you should consult a lawyer directly or a representative from the US DOT.